Privacy Policy
Last updated: 1 October 2026
NoLeaf Gutter Guards (ABN 96 835 380 375) respects your privacy. This policy explains what personal information we collect, why we collect it, and how we handle it. We handle personal information in line with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
What we collect
We only collect the information we need to answer your enquiry and do the work.
When you contact us through this website, we collect your name, phone number, email address, the suburb your property is in, what you are enquiring about, and anything else you choose to tell us in the message.
If you call or email us, or if we visit your property to look at a job, we may also collect your address, details about your roof and gutters, and photographs of the work area taken before and after a job.
We do not collect payment card details through this website.
Why we collect it
We use your information to:
- reply to your enquiry and arrange a time to look at the job
- prepare a quote
- carry out work you have booked
- order materials such as colour-matched mesh and trim
- issue an invoice and keep our business records
- contact you about work we have done for you
We do not sell your information, and we do not use it to build advertising profiles.
Who we share it with
We share your information only where we need to in order to do the work or run the business. That may include suppliers and manufacturers when ordering materials for your job, and our accountant or other professional advisers.
We may also disclose information where the law requires or permits it.
Cookies and this website
This website does not use tracking or advertising cookies. It may set cookies that are necessary for the site to function.
Keeping your information
We take reasonable steps to protect the information we hold from misuse, loss, and unauthorised access. We keep records for as long as we need them for the purpose they were collected, and for as long as the law requires us to keep business records.
Access, correction and complaints
You can ask us what personal information we hold about you, and ask us to correct it if it is wrong. Contact us using the details below.
If you are not happy with how we have handled your personal information, please tell us first so we have the chance to put it right. If you are still not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version is always the one published on this page, with the date it was last updated shown at the top.
Contact us
NoLeaf Gutter Guards
ABN 96 835 380 375
14 Marram Place, Shellharbour NSW 2529
Phone: 0491 570 156